Relax. We Care.

RELAX. WE CARE.

#WHATEVERHAPPENS.

RELAX. WE CARE.#WHATEVERHAPPENS.

 

At BMW India, we're committed to delivering the ultimate experience, both on and off the road. Your complete peace of mind is our top priority, and we're here to address any concerns regarding your BMW.

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1. Your BMW Dealership: Your First Pit Stop

Your local BMW Dealership is your primary point of contact for immediate assistance. Upon reaching out, you'll receive a unique case reference number for seamless follow-ups. A dedicated advisor will be assigned to manage your case, providing regular updates and working diligently to resolve your concerns efficiently.

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2. BMW India Customer Interaction Centre

Contact BMW India

If you need further assistance, our Customer Interaction Centre stands ready to help.

 

When contacting us, please include your full name, contact details, Vehicle Identification Number (VIN), a clear description of the issue (with relevant images/videos if applicable), your desired resolution, and any supporting documents such as RC or service records. We'll thoroughly investigate your case and strive for a swift, fair resolution.

 

Reach us at 1800 102 2269 (Mon-Sat, 09:00-18:30) or email us at contact.india@bmw.in.

3. Grievance Redressal Officer

Contact Us

For any unresolved issues, our Grievance Redressal Officer is your final point of contact. They will provide an independent, thorough assessment of your case, ensuring a fair and prompt resolution. Every complaint receives careful consideration, taking into account all relevant factors to reach the best possible outcome.

Our Commitment

We approach every concern with the same dedication to excellence that defines BMW. Your feedback is invaluable, driving our continuous improvement and ensuring that your BMW experience remains nothing short of extraordinary.

 

Ready to connect? We're just a click or call away, eager to provide you with the premium support you deserve as a valued member of the BMW family.

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