BMW and the BMW partners support our customers in times of COVID-19 where they can.

WE’RE HERE FOR YOU.

At BMW India, your health and safety remain our top priority during this unprecedented and difficult time. We would also like to remind you that even during this situation, we are still connected with our esteemed customers and available for you online – ready to address your concerns.

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WE’RE HERE FOR YOU.

BMW AND OUR DEALERS ARE HERE TO SUPPORT YOU.

The BMW Customer Service is available for customers despite COVID-19.

STAY IN TOUCH WITH US.

Whatever your concern is, the BMW Customer Service is here for you. Our qualified service staff answer your questions and support you in any way they can.

Your contact to BMW Service

CUSTOMER SERVICE:

Toll free Number : 1800-102-2269

Email us at : contact.india@bmw.in
 

The BMW Partners and car dealers are available for customers despite COVID-19.

WITH BMW CONTACTLESS EXPERIENCE, JOY COMES CLOSER TO YOU

At BMW, we are always looking for new ways to bring you joy. Even during such unprecedented times, we’re committed to bringing you joy right into your home. Introducing, BMW Contactless Experience, a digital-first purchase experience that gives you all the benefits of a brick and mortar dealership, and more with a click of a button. So, wherever you go, a dealership goes with you. Come embrace joy from the comfort of your home.

The BMW Partners and car dealers are available for customers despite COVID-19.

YOUR BMW PARTNER IS ALWAYS OPEN FOR YOU.

You want to make an appointment or have questions about purchasing a car? Thanks to our close dealer network, there is always a BMW Partner near you. Whatever your concern is, we are here for you.

BMW Contactless Experience

  • Appointments
  • Purchase & advice
  • Workshop services
  • BMW Accessories
  • And many more
You can always make an appointment with your BMW Service Centre.

MAKE AN APPOINTMENT.

If your BMW needs a service or repair, you can make an appointment as usual. Contact your BMW Service Centre now and book the next possible appointment.
BMW does everything it can to ensure that new vehicles will be delivered on time despite COVID-19.

IS MY NEW BMW ON TIME?

You are eagerly waiting for your new BMW and have questions about delivery? Contact your BMW dealer now and find out everything you need to know about this special day.

YOU HAVE AN INQUIRY FOR BMW FINANCIAL SERVICES?

BMW Financal Services is open on business despite COVID-19.

BMW Financial Services is happy to assist you in navigating through the finance-related queries during these trying times.

 

We have collated a list of Frequently Asked Questions to address some questions you might have in your mind regarding RBI’s Moratorium Policy.

 

YOUR CONTACT TO BMW FINANCIAL SERVICES:

Call us on: 1800-102-2269
Email us at: BMWFS-Customerservice@bmw.in

YOU HAVE AN INQUIRY FOR BMW FINANCIAL SERVICES?

BMW Financal Services is open on business despite COVID-19.

Your leasing contract expires or your’re thinking about a new BMW? Contact us now. Our competent staff will have the best solution for you.

YOUR CONTACT TO BMW FINANCIAL SERVICES:
Call us on: 1800-102-2269
Email us at: BMWFS-Customerservice@bmw.in

YOUR CONTACT TO BMW CONNECTED DRIVE.

BMW ensures that BMW ConnectedDrive Services are available to you as before.

BMW ensures that BMW ConnectedDrive Services are available to you as before. If you have any questions, our customer service is of course always there for you.

YOUR CONTACT TO BMW CONNECTED DRIVE:
Call us on: +12 123 456 78
Email us at: xyz@bmw.nsc

FREQUENTLY ASKED QUESTIONS

To answer any queries that might be on your mind during this period, we have collated a list of Frequently Asked Questions to address some of your concerns immediately.

If you have any other questions, please feel free to get in touch with us at: 1800-102-2269 or contact.india@bmw.in

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  • Are BMW Dealerships open for customers?
  • Are BMW Service Centres open?
  • Can I go to my BMW Dealership as usual to buy a car?
  • I am interested in a new/used BMW, but I cannot go to the Dealership. Are there any other possibilities?
  • My BMW is due for service / My BMW needs maintenance/repair. Can I make an appointment at the moment?
  • I have a maintenance appointment for my BMW, but I am currently unable to keep it. Can I postpone my appointment?
  • Will my new BMW be delivered on the planned date?
  • Can I still test drive a BMW?
  • Where can I configure my own BMW?
  • What is the process if I decide to book the car? How will I get my BMW during the lockdown?
  • What is the BMW Contactless Experience?
  • Will my car be delivered if I book it during lockdown?

QUESTIONS AND ANSWERS.

Please find useful answers to frequently asked questions about the current situation according COVID-19.

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  • Are BMW the BMW car dealerships open for customers?
  • Are BMW service workshops open?
  • Can I go to my BMW dealership as usual to buy a car?
  • I am interested in a new / used BMW, but I cannot go to the dealer. Are there any other possibilities?
  • My BMW is due for service. Can I make an appointment at the moment?
  • My BMW needs a maintenance / repair. Can I make an appointment at the moment?
  • I have a maintenance appointment for my BMW, but I am currently unable to keep it. Can I postpone my appointment?
  • Can I currently take my BMW to a BMW Service garage for repair?
  • Is it currently possible to get a replacement BMW?
  • What hygiene measures are applied at BMW dealerships?
  • Is a vehicle service also possible without personal contact?
  • Can I conclude a new BMW leasing contract?
  • My lease is up. What do I have to take into account at the moment?
  • Can I still access my My BMW account?
  • Are BMW ConnectedDrive services and BMW Remote Services available?
  • Is BMW breakdown and accident assistance still available?
  • Are there currently supply shortages for new vehicles?
  • Will my new BMW be delivered on the planned date?
  • Is it possible and advisable to share a car via SHARE NOW despite of the COVID-19 virus?

STAY CONNECTED WITH BMW.

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FACEBOOK.

Follow us on Facebook for updates, conversations, and answers to your questions.
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TWITTER.

Always up to date: with BMW news on Twitter.
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INSTAGRAM.

Get the latest news about BMW on our Instagram channel.
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BMW ON YOUTUBE.

Visit our BMW YouTube Channel for news and videos about the BMW brand.

ENJOY THE WORLD OF BMW AT HOME.

Family sitting together on the sofa in front of the laptop.

#STAYSAFE: 7 IDEAS FOR YOUR TIME AT HOME.

These fun car ideas will get you your daily car treat, even if you’re indoors.
Changing Lanes the BMW Podcast.

THE BMW PODCAST.

Stay entertained at home: with our BMW Podcast – Changing Lanes.
 BMW coloring pictures for kids.

#STAYSAFE: BMW COLORING PICTURES FOR KIDS.

These free coloring pictures and papercrafts for printing are perfect for keeping your kids entertained indoors.
DIY BMW family games to play at home

#STAYSAFE: DIY BMW FAMILY GAMES TO PLAY AT HOME.

An evening full of games with the whole family could be just the right thing to distract yourself in times of corona.